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PUBLIC OFFER

on the provision of information services of the marketplace

(public agreement on the provision of information intermediary services)

Kropyvnytskyi, revision of April 03, 2026

1. GENERAL PROVISIONS

1.1. Limited Liability Company "CHARGERSYSTEM" (hereinafter referred to as the Contractor), EDRPOU: 46076238, e-mail address: info@chargersystem.com, publishes this Public Offer (hereinafter referred to as the Offer) in accordance with Articles 633, 634, 641 of the Civil Code of Ukraine.

1.2. The Offer is a public contract, the terms of which are the same for all Users. The Contractor may not give preference to one User over another regarding the conclusion of this Agreement, unless otherwise provided by the legislation of Ukraine.

1.3. Placement of the Offer on the Website https://www.chargersystem.com/ is an official offer of the Contractor to conclude an agreement on the terms specified in this Offer (Article 641 of the Civil Code of Ukraine).

1.4. Acceptance of the Offer is carried out by registering on the Website or placing an Order without registration (implicit action in accordance with Article 642 of the Civil Code of Ukraine). From the moment of Acceptance, the Agreement on the provision of information services (hereinafter referred to as the Agreement) is considered concluded between the Contractor and the User under the terms of this Offer.

1.5. By concluding the Agreement, the User confirms that he has read all the terms of the Offer, understands them, agrees with them and accepts them in full without any reservations.

1.6. The Contractor is exclusively an information intermediary (aggregator) that provides the User with access to the marketplace and information about the goods of the Sellers/Manufacturers. The Contractor is not a party to the contracts for the sale of goods concluded between the Users and the Sellers/Manufacturers through the Website, and is not responsible for the actions/inaction of the Sellers/Manufacturers, the quality of the goods and the fulfillment of their obligations.

1.7. The Contractor has the right to unilaterally change the terms of this Offer at any time by publishing a new version on the Website. Changes come into force from the moment of publication, unless otherwise specified in the new edition.

2. TERMS AND DEFINITIONS

2.1. In this Offer, the terms are used in the following meaning:

"Contractor" — CHARGERSYSTEM LLC, EDRPOU 46076238 — a legal entity that is the owner and administrator of the Site and provides information services to the marketplace under the terms of this Offer.

"User" / "Buyer" means any legally capable individual or legal entity who has made the Acceptance of this Offer and uses the Site to search for and purchase Goods.

"Seller" / "Manufacturer" is a business entity that places commercial offers on the Website and concludes sales contracts directly with Users.

"Site" means the Contractor's website at https://www.chargersystem.com/ and all related subdomains and pages through which information services are provided.

"Marketplace" is an electronic trading platform (online store) posted on the Website, which provides interaction between Users and Sellers/Manufacturers of charging stations for electric vehicles and related accessories.

"Product" means charging stations for electric vehicles, accessories, spare parts and other equipment presented on the Website by Sellers/Manufacturers.

"Order" means a duly executed application of the User for the purchase of the Goods, containing a list of selected items, contact details and delivery address.

"Acceptance" means full and unconditional acceptance by the User of the terms of this Offer by registering on the Website or placing an Order.

"Personal Account" is a personal secure page of the User on the Website, which provides access to the management of profile, orders and personal data.

"Personal data" means information or a set of information about an individual that identifies or can identify him/her in accordance with the Law of Ukraine "On Personal Data Protection".

"Agreement" means an agreement on the provision of information services concluded between the Contractor and the User by Acceptance of this Offer and is an integral part of the Offer.

2.2. Terms not defined in this Offer shall be interpreted in accordance with the legislation of Ukraine and business customs.

3. SUBJECT OF OFFERS

3.1. The Contractor undertakes to provide the User with information services of the marketplace (information intermediary services), and the User undertakes to comply with the terms of this Offer.

3.2. Marketplace information services include:

  • access to the catalog of Products presented by Sellers/Manufacturers on the Website;

  • the ability to search, compare and view the characteristics of the Goods;

  • ensuring the technical functioning of the Personal Account;

  • processing and transferring Orders to the relevant Sellers/Manufacturers;

  • information support on the use of the functionality of the Site;

  • receiving and displaying Users' reviews about the Products and Sellers.

3.3. The Contractor is not the seller of the Goods presented on the Website. Purchase and sale agreements are concluded directly between the User and the relevant Seller/Manufacturer. The Contractor is not a party to such agreements and is not responsible for their performance.

3.4. The Contractor does not make or process payments for the Goods. Payments for the purchased Goods are made directly between the User and the Seller/Manufacturer in the manner determined by the Seller/Manufacturer.

3.5. The information services of the marketplace are provided by the Contractor free of charge for Users, unless otherwise expressly provided for by separate conditions or tariffs published on the Website.

4. PROCEDURE FOR ACCEPTANCE (CONCLUSION OF THE AGREEMENT)

4.1. Acceptance of the Offer is carried out in one of the following ways:

  • registration of the User on the Website by filling out the registration form and confirming the email address;

  • placing an Order without registration (guest purchase) — by filling out the order form and confirming familiarization with the terms of the Offer.

4.2. The Agreement is considered to be concluded from the moment of the Acceptance. To conclude the Agreement, a written signing is not required.

4.3. By making an Acceptance, the User confirms that:

  • read the full text of the Offer and the Privacy Policy;

  • is a fully capable person or an authorized representative of a legal entity or an individual;

  • consents to the processing of his/her personal data in the manner provided for in Section 12 of this Offer;

  • All registration data provided is reliable.

4.4. Minors do not have the right to accept the Offer and use the Website independently without the permission of their parents or legal representatives.

4.5. The Contractor has the right to refuse registration or block the User's Personal Account in case of violation of the terms of this Offer or the legislation of Ukraine.

5. PROCEDURE FOR USING THE SITE

5.1. To gain access to the full functionality of the Site, the User is recommended to register and create a Personal Account.

5.2. When registering, the User is obliged to provide reliable information: name and surname (or name of the organization), e-mail address, contact phone number.

5.3. The User is fully responsible for the confidentiality of his password and for all actions performed through his Personal Account. In case of suspicion of unauthorized access, the User is obliged to immediately notify the Contractor.

5.4. When using the Website, the User undertakes:

  • not to violate the rights of third parties, including intellectual property rights;

  • upload, distribute or publish materials containing malicious code, virus programs or other malicious software;

  • not to take actions that may disrupt the normal operation of the Site;

  • not to use automated tools (bots, scrapers) to collect information from the Website without the prior written permission of the Contractor;

  • not post false, misleading or illegal information;

  • not to use the Site for a purpose contrary to the legislation of Ukraine.

5.5. The Contractor has the right to temporarily restrict or terminate access to the Site for technical work, without being responsible to the Users for such interruptions in work.

5.6. The Contractor does not guarantee the uninterrupted and error-free operation of the Website. Access to the Website is provided "as is".

6. TERMS OF PLACING AN ORDER

6.1. To place an Order, the User selects the Product in the catalog of the Website, adds it to the cart and fills out the order form specifying: contact details, delivery address and the desired delivery method.

6.2. The Order is considered accepted after sending the User a confirmation to the specified e-mail address. Confirmation of the Order is not a guarantee of the availability of the Goods — the Seller/Manufacturer is responsible for the availability of the Goods in the warehouse.

6.3. All information about the Goods (description, characteristics, price, availability) is provided by the Sellers/Manufacturers. The Contractor publishes such information on the Website in the mode of an information intermediary and is not responsible for its completeness and reliability.

6.4. The price of the Goods is indicated in UAH (UAH) and may be changed by the Seller/Manufacturer. The current price is displayed on the Product page at the time of placing the Order.

6.5. After placing an Order, the Seller/Manufacturer contacts the User to confirm the details. If no connection is established within a reasonable time, the Contractor may cancel the Order and notify the User thereof.

6.6. The User has the right to cancel the Order before it is transferred by the Seller/Manufacturer to the delivery service by contacting the Seller/Manufacturer directly.

6.7. The return and exchange of the Goods is carried out in accordance with the Law of Ukraine "On Consumer Protection" and the terms and conditions of the Seller/Manufacturer. The Contractor assists in communication between the User and the Seller/Manufacturer on return issues, but is not responsible for achieving the desired goal.

7. PAYMENT TERMS

7.1. Payment for the Goods is made by the User directly in favor of the Seller/Manufacturer in the manner offered by the Seller/Manufacturer when confirming the Order.

7.2. The Contractor is not the recipient of payments for the Goods and is not responsible for any settlements between the User and the Seller/Manufacturer.

7.3. Available payment methods are determined by the Seller/Manufacturer and may include: bank transfer, card payment (online or upon receipt), cash upon receipt, payment services (LiqPay, Portmone, Monobank, etc.).

7.4. In case of disputes regarding payment, the Contractor, if possible, provides the User with the contact details of the Seller/Manufacturer for direct settlement.

7.5. The Contractor provides information services to Users free of charge. The Contractor may charge Sellers/Manufacturers for posting on the Website — such conditions are governed by separate agreements with Sellers/Manufacturers and do not apply to Users.

8. DELIVERY TERMS

8.1. Delivery of the Goods is organized by the Seller/Manufacturer. The Contractor is not a carrier and is not responsible for the terms, quality and result of delivery.

8.2. Information about available delivery methods, terms and cost is displayed on the Product page and/or during the Order process and is provided by the Seller/Manufacturer.

8.3. The risk of accidental loss or damage to the Goods passes to the User from the moment of transfer of the Goods by the carrier or directly by the Seller/Manufacturer in accordance with the terms of the chosen delivery method.

8.4. In case of damage to the Goods during delivery or non-compliance of the Goods with the description, the User has the right to contact the Seller/Manufacturer directly or through the Website. The Contractor assists in the prompt resolution of such situations.

8.5. Bulky goods (charging stations with a capacity of 22 kW or more) may require the approval of special terms of delivery and installation — such conditions are determined directly by the Seller/Manufacturer.

9. RIGHTS AND OBLIGATIONS OF THE PARTIES

9.1. The Contractor undertakes:

  • ensure the technical functioning of the Website and the Marketplace;

  • provide the User with access to the Personal Account and the functionality of the Website;

  • process Orders and transfer them to the relevant Sellers/Manufacturers;

  • maintain the confidentiality of the User's personal data in accordance with Section 12 of this Offer;

  • timely notify Users about significant changes in the terms of the Offer;

  • consider Users' complaints within 10 (ten) business days.

9.2. The Contractor has the right to:

  • refuse to register or block the User's Personal Account that violates the terms of this Offer or the law;

  • change the assortment and functionality of the Marketplace without prior notice;

  • make changes to this Offer in the manner provided for in clause 1.7;

  • involve third parties to fulfill obligations under this Agreement;

  • suspend the provision of services for technical work.

9.3. The User undertakes:

  • comply with the terms of this Offer and the legislation of Ukraine;

  • provide reliable data when registering and placing Orders;

  • pay for the ordered Goods in a timely manner in accordance with the terms of the Seller/Manufacturer;

  • not to violate the intellectual property rights of the Contractor and third parties;

  • prevent unauthorized use of the Personal Account.

9.4. The User has the right to:

  • receive information services of the marketplace to the extent provided for by this Offer;

  • place Orders and receive confirmation of their acceptance;

  • contact the Contractor with complaints and comments;

  • request the deletion of their personal data in cases provided for by law;

  • terminate the Agreement at any time by deleting the Personal Account.

10. LIABILITY OF THE PARTIES

10.1. For non-fulfillment or improper fulfillment of obligations under this Agreement, the parties shall be liable in accordance with the legislation of Ukraine and the terms of this Offer.

10.2. The Contractor is solely responsible for its own actions as an information intermediary and is not responsible for:

  • quality, safety, compliance with the description and serviceability of the Goods sold by Sellers/Manufacturers;

  • fulfillment or non-fulfillment by the Sellers/Manufacturers of their obligations to the Users;

  • terms and quality of delivery of the Goods;

  • damages caused by unauthorized access to the User's Personal Account due to non-compliance with security requirements;

  • interruptions in the operation of the Website caused by circumstances beyond the reasonable control of the Contractor (actions of third parties, power outages, DDOS attacks, force majeure, etc.);

  • any indirect, incidental or consequential damages of the User.

10.3. The User is fully responsible for the accuracy of the data provided and for compliance with the terms of this Offer. In case of providing inaccurate data, the Contractor is not responsible for any related consequences.

10.4. In case of violation of the terms of this Offer by the User, the Contractor has the right to immediately block the Personal Account and/or refuse to process Orders without prior notice and without compensation for any losses.

10.5. If the Contractor's liability is nevertheless established by the court, it is limited to the cost of information services paid by the User during the last 12 (twelve) months before the occurrence of the relevant event.

11. INTELLECTUAL PROPERTY RIGHTS

11.1. The Site and all its components (program code, design, graphic elements, logos, trademarks, texts, catalog structure) are objects of intellectual property rights of the Contractor or third parties who have granted the Contractor the relevant rights. All rights are protected by the legislation of Ukraine.

11.2. The Contractor grants the User a non-exclusive, gratuitous, non-transferable right to use the Site exclusively for personal, informational use to the extent provided for by this Offer.

11.3. Without the written permission of the Contractor, it is prohibited:

  • reproduce, copy or distribute any materials on the Site;

  • create derivative works based on the materials of the Site;

  • use the Contractor's trademark, logo or other distinguishing marks for commercial purposes;

  • use catalog or database data from the Site to create competitive products.

11.4. By posting reviews, comments or other content on the Website, the User grants the Contractor a free, non-exclusive, perpetual license to use such content on the Website and in the Contractor's marketing materials.

11.5. The Contractor respects the intellectual property rights of third parties and responds to reasonable reports of infringement of intellectual property rights in accordance with the current legislation.

12. PROCESSING OF PERSONAL DATA

12.1. The Contractor is the administrator of the Users' personal data in accordance with the Law of Ukraine "On Personal Data Protection" No. 2297-VI dated 01.06.2011.

12.2. By accepting this Offer, the User agrees to the Contractor to collect, store, process and use his personal data, including their transfer to Sellers/Manufacturers for the execution of Orders.

12.3. The User's personal data is processed for the following purposes:

  • identification of the User and management of the Personal Account;

  • processing and execution of Orders;

  • communication with the User regarding the Orders and services of the Website;

  • sending information and marketing messages (with separate consent);

  • analysis of the use of the Site and improvement of the quality of services;

  • compliance with the requirements of the legislation of Ukraine.

12.4. The Contractor shall take organizational and technical measures to protect personal data from unauthorized access, destruction, modification or distribution.

12.5. The Contractor does not sell or transfer the Users' personal data to third parties, with the exception of:

  • Sellers/Manufacturers — to the extent necessary for the execution of Orders;

  • public authorities — in cases provided for by law;

  • third parties — with the separate consent of the User.

12.6. The User has the right to: receive information about his/her personal data; request their correction or deletion; withdraw consent to processing. Requests are sent to the e-mail address: info@chargersystem.com.

12.7. Detailed information on the processing of personal data is contained in the Privacy Policy posted on the Website. The Privacy Policy is an integral part of this Offer.

13. DISPUTE RESOLUTION PROCEDURE

13.1. All disputes arising between the Parties in connection with the performance of this Agreement shall be resolved through negotiations.

13.2. In case of failure to reach an agreement through negotiations, the User sends a written claim to the Contractor to the address: info@chargersystem.com. The Contractor is obliged to consider the claim within 30 (thirty) calendar days from the date of its receipt.

13.3. If the claim procedure has not yielded a result, the dispute shall be referred to the court at the location of the Contractor in accordance with the jurisdiction established by the legislation of Ukraine.

13.4. The law of Ukraine shall apply to relations arising from this Agreement.

14. VALIDITY PERIOD OF THE OFFER AND THE PROCEDURE FOR MAKING CHANGES

14.1. The Offer comes into force from the moment it is posted on the Website and is valid indefinitely.

14.2. The Agreement between the Contractor and the User shall be valid from the moment of Acceptance until the moment of its termination by one of the parties.

14.3. The Contractor has the right to unilaterally change the terms of the Offer by publishing a new version on the Website. The new version comes into force from the moment of publication, unless another period is specified in the new version.

14.4. The User's continued use of the Website after the entry into force of the new edition is considered to be the Acceptance of the amended terms.

14.5. The Agreement may be terminated:

  • by the User — at any time by sending a corresponding message to the Contractor or by deleting the Personal Account;

  • by the Contractor — in case of violation by the User of the terms of this Offer, the legislation of Ukraine, as well as in case of termination of the provision of information services of the marketplace (with 30 days' notice to the User).

14.6. Termination of the Agreement does not release the User from obligations that arose before the termination (including obligations to pay for the ordered Goods).

15. FORCE MAJEURE

15.1. The Parties shall be released from liability for non-performance or improper performance of obligations under the Agreement, if such failure was the result of force majeure circumstances beyond the reasonable control of the party and which it could not prevent.

15.2. Force majeure circumstances include: armed conflict, natural disasters, pandemics, cyberattacks, decisions of state bodies that make it impossible to fulfill obligations, and other circumstances recognized as such by the Chamber of Commerce and Industry of Ukraine.

15.3. The party in force majeure is obliged to notify the other party within 5 (five) business days from the date of occurrence of such circumstances.

15.4. If force majeure events last more than 90 (ninety) calendar days, each of the parties has the right to terminate the Agreement without compensation for losses to the other party.

16. DETAILS OF THE CONTRACTOR

Full name: Limited Liability Company "CHARGERSYSTEM"

EDRPOU: 46076238

Email: info@chargersystem.com

Website: https://www.chargersystem.com/

 

This Public Offer is prepared in accordance with the Civil Code of Ukraine, the Law of Ukraine "On Electronic Commerce", the Law of Ukraine "On Consumer Protection", the Law of Ukraine "On Personal Data Protection" and other provisions of the current legislation of Ukraine.

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