Refund Request

⚠️Please note: this form is intended exclusively for submitting a refund request for funds that are already available on your balance in the app.

Requests concerning disputed charges, issues with releasing or refunding blocked funds, as well as any other matters related to guest sessions or direct payments made without using the balance, will not be processed through this form. In such cases, please contact our Support Team.

Account email

Phone number

Last name

First name

Patronymic (optional)

IBAN

ID Tax number

Account Number

ABA Routing Number

Institution Number

Transit Number

CLABE

Bank Code

Branch Code

RUT

Reason for return

Refund Amount